Benefits: Sanctions

This e-learning explains why payment of Jobseeker’s Allowance, Employment Support Allowance, Universal Credit or Income Support may stop or be reduced if the claimant fails to do something they are required to do.

Benefits: Tax credits

This e-learning module assumes that Universal Credit has not yet begun to replace tax credits in your area. It explains about the tax credit administration process and outlines what change of circumstances affect entitlement.