Welcome to the July ASA Update  

This month we’ve got information on the ASA end of project evaluation (some results so far), ASA training including ASA accredited training, and ASA non-accredited training, Bitesize learning on 70:20:10, and Lunch and Learn, and congratulations to learners who’ve recently received their accredited training certificates.

ASA Project Evaluation

Thank you to all of you who completed the end of project survey – we really do appreciate you taking the time to give us feedback.

Some of the feedback we got from people includes:

We asked people to score the Advice Skills Academy project out of 10 (where 1 is low and 10 is high) – the average score was 8.5

Some of the comments people told us about Advice Skills Academy were:

“An atmosphere regularly encouraging learning and development….I think it improves staff morale as those who feel appreciated, listened to and invested in will always feel more positive about the workplace.”

“Easy access to exceptionally good training both online and face-to-face training….. Enables me to develop my skills and enhances my career development.”

“I think the project has been useful in terms of getting my workplace thinking more generally about learning, which has fostered a really positive and supportive learning environment.”

Advice Skills Academy Training

Developing Training Skills

Accredited Training

We have arranged more groups of accredited training to follow on from subjects delivered so far, where 44 people have completed their training, 31 of these have received their Institute of Leadership and Management (ILM) certificate, and the other 13 are waiting for their certificates:

Understanding Leadership

2 day training for people who may not be in a leadership position yet – this will help you understand leadership styles and behaviours, that can help build better team-working.
Day 1 – Monday 29 July 2019, 10.00am to 4.00pm
Day 2 – Tuesday 6 August 2019, 10.00am to 4.00pm
Places are still available – Click here for more details about the training and how to book

Developing Yourself and Others

2 day training to help people think about their own learning and development, and the learning and development of others.

Day 1 – Tuesday 30 July 2019, 10.00am to 4.00pm
Day 2 – Wednesday 7 August 2019, 10.00am to 4.00pm

Places are still available – Click here for more details about the training and how to book

Non-Accredited Training

Disability Awareness Training

1 day training to help raise awareness of a range of disabilities, including ‘hidden’ disabilities, and providing an understanding of the practical and emotional issues faced by people living with a disability, as well as some practical communication skills and techniques.
Tuesday 9 July 2019, 10.00am to 4.00pm
Wednesday 24 July 2019, 10.00am to 4.00pm
Places are still available – Click here for more details about the training and how to book

Congratulations To The Following

More learners have completed their accredited training and have received their certificates:

Karen, Kerry and Taine from Citizens Advice Halton for completing their ILM Level 3 Unit in Leading and Motivating a Team Effectively. Emma for completing her SFJ Awards Level 3 unit in Providing Initial Legal Advice.

Danisha, Nick and Susana from Citizens Advice Liverpool, for completing their ILM Level 3 Unit in Leading and Motivating a Team Effectively.

Martin from Citizens Advice St Helens, for completing his ILM Level 3 Unit in Leading and Motivating a Team Effectively.

Sandra from The Women’s Organisation, for completing her ILM Level 3 Unit in Leading and Motivating a Team Effectively

Bitesize Learning

70:20:10 is a learning and development model that was developed in the 1980’s that illustrates how people tend to learn:

70 – experiential learning – where skills are learned on-the-job, during day to day work
20 – social learning – where skills are learned through interaction and collaboration with others
10 – formal learning – where skills and knowledge are learned through training courses (face-to-face and online)

According to a recent report, businesses that use 70:20:10 are 4 times more likely to report that their staff are able to respond faster to business change, and 3 times more likely to report improvements in staff motivation.

Advice Skills Academy has been promoting a 70:20:10 approach to learning, through opportunities to learn about mentoring and Action Learning Sets (social learning); as well as through accredited and non-accredited training courses (formal learning).

Click here for some ideas on how to develop your learning in other ways – have a look at the ‘Practical examples of 70 20 10’ document here

The practical examples can help you to start thinking more about when, how and what ways you can learn in your day to day.

Lunch and Learn

As part of the Learning at Work Week activities that were on offer in May, a number of partner organisations learning activities took place during lunch times. These were popular as they allowed people to take part in activities, but still have time for appointments, meetings and other work.

Lunch and learn – also known as ‘brown bag’ sessions (because of the brown bags that people used to use to carry their lunches in) – are often used by organisations to provide short, accessible opportunities for employees to learn.

Recognised benefits of lunch and learn programmes of learning are:

  • Helps with understanding what others do in the organisation
  • Encourages growth, sharing knowledge and skills, and can build confidence
  • Strengthens a sense of community – by people sharing things that they are involved in outside of work, or their hobbies and passions
  • Builds a stronger work culture – by people feeling they are valued and supported

Lunch and Learn programmes don’t have to be all about work though – there are benefits to people sharing their skills, or learning new skills like how to draw, make wood carvings, or learn self-defence or yoga.

Click here for an interesting article on Lunch and Learn training programmes, including tips on how to set up lunch and learn programmes

Click for some more information on Lunch and Learn Mind tools website