Advice Skills Academy is an ESF supported partnership project supporting the learning and development of those working in the advice sector in the Liverpool City Region.


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Search the learning and development opportunities in the Learning Directory, including e-learning, workbooks, and face-to-face training.

Advice Skills Academy – End of Project Evaluation

The current round of ESF funding for the Advice Skills Academy project is coming to an end in late September 2019.

We’re looking to get feedback from as many people as possible, so we can report to the funders on what the project has done, what it has achieved and the impact that it has had for people taking part in learning activities.

We’ve developed a short online survey, and we’d like as many people as possible to do the survey – to give us feedback on ASA.  The online survey will be sent out to you on 24th May 2019. 

The survey only takes 5 minutes to do – please take the time to fill it in.

If you would like to be sent the survey again, please contact us at

Advice Skills Academy Team

News and Info

NEW:  July 2019 Update 
We’ve got information on the ASA end of project evaluation (some results so far), ASA training , Bitesize learning on 70:20:10, and Lunch and Learn, and congratulations to learners who’ve recently received their accredited training certificates.

UPDATED:  Upcoming training 

We are currently have NEW training to be delivered in:

  • Deaf and Disability Awareness 

and Accredited Training in:

  • Developing Yourself and Others
  • Understanding Leadership

 See Learning Events for more information about Accredited and Non Accredited Training.

Learning Events

all-day Disability Awareness @ Citizens Advice Field Office
Disability Awareness @ Citizens Advice Field Office
Jul 24 all-day
Disability Awareness This one-day course is aimed at anyone who comes into contact with clients, including advisers, reception staff, and outreach staff. The course aims to raise awareness of a range of disabilities, including ‘hidden’ disabilities, and will provide an understanding of the practical and emotional issues faced by people ... Read More
10:00 am Accredited Training: Understandi... @ The Women's Organisation
Accredited Training: Understandi... @ The Women's Organisation
Jul 29 @ 10:00 am – 4:00 pm
You don’t have to be a manager or have ‘leader’ in your job title to benefit from leadership training. Understanding leadership can: help you think about your development; provide space for thinking about how we can lead by example, and influence others; and it can really help to improve team ... Read More
10:00 am Accredited Training: Developing ... @ The Women's Organisation
Accredited Training: Developing ... @ The Women's Organisation
Jul 30 @ 10:00 am – 4:00 pm
Ideal for people who support or supervise staff or volunteers, people who are looking to move into those roles, or people who are interested in training delivery or a learning and development role, this training can help you understand: how to identify development needs for yourself and others; help to ... Read More

Advice Skills Academy

'Highly Commended'

for its Learning at Work Week 2018 Activities

Advice Skills Academy has been awarded 'Highly Commended' for its Learning at Work Week activities which took place during 14 to 20 May 2018.

Read More>>


Advice Skills Academy
c/o Citizens Advice Halton
Lugsdale Road


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0151 257 2443


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