Privacy Policy

Advice Skills Academy Project - our privacy policy

When signing up for the Project, we collect personal information about you so we can support you with your learning and development needs.

We get your information through:

  • The registration form

What information we ask for

This includes your name, and contact details. We also collect evidence that you have a legal entitlement to live and work in the UK, and evidence of your identify (such as a passport or birth certificate). We also ask for demographic information like your gender, disability and sexual orientation. You don’t have to tell us this information if you don’t want to.

We also record details about your learning and development needs, and information about your educational achievements, such as what qualifications you have got.

How we use your information

We mainly use the information you give us to support your learning and development.

We only access your information for other reasons if we really need to - for example:

  • for training and quality purposes
  • to investigate complaints
  • to get feedback from you about our services
  • to help us improve our services
  • Understanding people's experiences

We use some information to create statistics about who we're helping and their experience of the learning opportunities that the Project has enabled. This information is always anonymised - you can't be identified.

We share these with our funders, partner organisations and publicly on our blogs, reports, social media and press releases.

When we share your data externally

We share some of your information with our partner organisation, The Women’s Organisation and ESF (the funder).

Organisations we share your data with must store and use it in line with data protection law – they mustn’t pass it on or sell it without your permission.

Where we store your information and for how long

Your information is stored securely on our internal systems.

Our data management systems are hosted within the European Economic Area (EEA) and wherever possible, the UK.

Using our website - our privacy policy

When you use our website, we collect your information in a number of ways.    We collect information about what is searched for in our Learning Directory.

We use data called 'cookies' to get information about how you're using our website - for example, what pages you click on and what device you're using. Find out more how we collect and use cookies when you browse our website.

Links to other websites

Our website may contain links to other websites of interest.  However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Contact us about your data

You can contact us at any time and ask us:

  • what information we've stored about you
  • to change or update your details
  • to delete your details from our records

If you are not happy with how we've handled your data, you can make a complaint.  Contact us at :

contact@adviceskillsacademy.org.uk