A first look at finance
This module introduces you to the basic cycle of financial control in a small organisation.
ASA Learning Category: Advice - debt and money management
All learning from the Advice – debt and money management category
A systematic approach to debt advice
This module helps to build an understanding of why we need a systematic approach to debt advice.
Bankruptcy: The Tricky Bits
This course is for advisers with a working knowledge of bankruptcy. It considers some more difficult issues in bankruptcy and how to deal with them in a practical way.
Booking a Pension Wise appointment
This learning provides an overview of Pension Wise and specifically the initial check and booking elements.
Challenging Interest & Charges
This one-day session introduces how interest and charges can lawfully be used, and provides guidance on how to challenge charges that are unfair or unlawful.
Checking liability and minimising debts
Sometimes you can reduce the amount of money a client owes by checking whether or not the creditor still has the right to enforce the debt. This e-learning focuses on checking your client’s liability for debt with a view to minimising that debt.
Common court forms in money advice
An overview of the most common court forms used for things like the recovery on non-priority credit debt, possession claims and warrants of possession, and county court bailiff action for credit debt.
Coping with Council Tax: Essential Knowledge & Expert Tips
This course provides essential knowledge and practical tips for money advisers dealing with council tax debts, with particular emphasis on responding to recovery and enforcement action.
Debt
Provides the background to debt, dealing with debts, and the debt advice process.
Debt advice – an introduction
Run in partnership with The Benefits Training Co., this new one-day course provides an overview of the debt advice process and helps staff support tenants and service users with debt problems.