This module introduces you to the basic cycle of financial control in a small organisation.
This module helps to build an understanding of why we need a systematic approach to debt advice.
This course is for advisers with a working knowledge of bankruptcy. It considers some more difficult issues in bankruptcy and how to deal with them in a practical way.
This learning provides an overview of Pension Wise and specifically the initial check and booking elements.
This one-day session introduces how interest and charges can lawfully be used, and provides guidance on how to challenge charges that are unfair or unlawful.
Sometimes you can reduce the amount of money a client owes by checking whether or not the creditor still has the right to enforce the debt. This e-learning focuses on checking your client’s liability for debt with a view to minimising that debt.
An overview of the most common court forms used for things like the recovery on non-priority credit debt, possession claims and warrants of possession, and county court bailiff action for credit debt.
This course provides essential knowledge and practical tips for money advisers dealing with council tax debts, with particular emphasis on responding to recovery and enforcement action.
Provides the background to debt, dealing with debts, and the debt advice process.
Run in partnership with The Benefits Training Co., this new one-day course provides an overview of the debt advice process and helps staff support tenants and service users with debt problems.