About Advice Skills Academy

Advice Skills Academy

Advice Skills Academy is an exciting European Social Fund (ESF) funded project which aims to develop the skills of staff from Citizens Advice services in the Liverpool City Region.

From identifying learning and development needs to collecting information on learning opportunities, the project will work towards developing organisations that are positive about learning, a workforce that is passionate about learning, and that feels supported in the development of their skills and knowledge.

Coordinating learning opportunities through internal and external training delivery, coaching and mentoring opportunities, Advice Skills Academy will make sure that partner organisations have a learning workforce who have up to date knowledge and skills to provide a high quality advice service to clients.

The ASA Team

As the Project Manager for the Advice Skills Academy, Liz is responsible for planning the work of the project, researching and developing resources and information on learning opportunities, reporting on the project development and achievements, and helping to build a positive learning culture.
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Liz Reed
Project Manager
As a Learning Consultant, Helen provides expert knowledge on learning and development approaches, including developing frameworks for assessing, planning and monitoring learning and development.
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Helen Simpson
Learning Consultant
As the IT/Admin Officer for the Advice Skills Academy project, Matt is responsible for developing databases, the Advice Skills Academy website and e-newsletter, and advising on IT issues for the project.
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Matt Stanyer
IT Officer

Link Staff In Local Citizens Advice

Advice Skills Academy Link staff have been identified in each Citizens Advice service. The Link staff play a key role in the project, and are responsible for registering staff as they join as participants in the project, and as they leave the project, providing participant information to the Project Manager for ESF reporting, supporting the implementation of Learning Plan frameworks, as well as promoting a positive learning environment.

Citizens Advice
East Liverpool
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Jane Owens
Deputy Manager
Citizens Advice
Halton
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Jo Jones
Service Manager
Citizens Advice
Halton
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David Oakey
Service Manager
Citizens Advice
Knowsley
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Chris McGugan
Training Support Officer
Citizens Advice
North Liverpool
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Pat Breslin
Information Worker
Citizens Advice
Sefton
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Jane Groves
Operational Development Manager
Citizens Advice
Sefton
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Linda Jones
Volunteer Development & Advice Services Manager
Citizens Advice
St Helens
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Lisa Bluck
Training Officer/Generalist Adviser
Citizens Advice
South Liverpool
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Jackie Wotton
Administrator