This module introduces you to the basic cycle of financial control in a small organisation.
This module helps to build an understanding of why we need a systematic approach to debt advice.
This e-learning assists you in understanding the main feature and benefits of early conciliation and recognise when a client needs to understand that early conciliation will take place.
How to advise tenants on ensuring their deposits are protected and how to take action if they aren’t.
To familiarise advisers with the prevention, advice and assistance duties and powers to non-priority clients under Part VII of the Housing Act 1996
A course to enable advisers to give advice on the possession process and assist clients to take appropriate action to prevent eviction.
This qualification covers the principles of independent advocacy, the independent advocacy role, communication and equality and inclusion within independent advocacy. This course is ideal for those just starting in an advocacy role or if you are considering advocacy as a career. Course also available for distance learning. In house delivery … Read More
This module takes a look at different rights to take and to be paid for holidays.
This e- learning covers gender violence and abuse (GVA), its prevalence and impact on clients and some preliminary information about how to deal with GVA disclosures.
This training will consider whether rent arrears are inevitable and whether changes may need to be made to Rent Arrears policy.