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In this TED talk from Margaret Heffernan, who is a former CEO of five businesses, she talks about how to bring out the best performance in teams – and its not about the ‘superstar’ performers – it’s the coffee breaks, and the times when members of a team ask each other for help, that brings about the best results.

This infographic looks at the range of skills that we’ll all need in 2020 – not that far away now – as the world of work is changing, with people living longer, technology changing at a rapid pace, and an increasing need to be globally connected.

Ranging from social intelligence, to sense making, adaptability, and new media literacy – this infographic summarises the most important areas that people should be thinking about, and learning new skills in for 2020 and beyond.

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