Assertiveness: developing your understanding

This learning session will help you understand what assertiveness is. It will help you identify how assertive you are (or not) in your dealing with other people whether in the bureau or in your everyday life.

Developing career resilience

This course helps to develop an understanding of the factors that influence career resilience, and can assist you to consider your own career.

Diagrams, charts and graphs

Diagrams, charts and graphs are used by all sorts of people to express information in a visual way, whether it’s in a report by a colleague or a plan from your interior designer. This course will explore how to use and interpret commonly used visual tools for presenting information.

Emotional Intelligence and Resilience

This introductory course will be of interest to anyone wanting to learn more about emotional intelligence and resilience. It will help you explore and identify emotions and help you recognise triggers of stress.