An introduction to the principles and methods of assessment for supervisors and managers
This course provides an introduction to the concept of trust in organisations, what it means to you, and how it may affect your organisation.
This course explores how teams develop and what happens when teams pull in different directions, and how you can deal with challenges in teams.
This course introduces you to the role of the manager, and looks at leadership, human resources, finances, project management, change management, operations management, and stakeholder management.
A course that will increase understanding of the role of supervision, appraisal and file review, explore quality assurance requirements, as well as identifying the skills and approaches needed to facilitate effective supervision and appraisal.
This free course explores three key themes: employee engagement, employee involvement and collective aspects of employee relations.
This course looks at raising levels of employee engagement, which is the latest in a long line of managerial strategies aimed at releasing employee ‘discretionary effort’ and aligning employee interests more closely with managerial goals.
An in-house training course which enables staff to understand the issues of diversity, how their actions can help improve end service user focus and make their organisation an inclusive environment to work in.
This interactive and practical training will cover the essential supervision principles, skills and techniques for facilitating effective enabling conversations with individuals and groups.
This course will help you gain an insight into facilitating meetings and discussions in the workplace.