All the learning from Administration and Office Management category
A course that will help reception workers to understand the difference between information and advice, how their role works in advice agencies, as well as building skills in communication, interviewing clients, as well as signposting and making referrals.
The Office Administration and Reception Training course is an intensive course aimed at students who want to update their existing skills or with a view to returning to work in the business and administration sector.
The Office Administration and Reception Training online course is an intensive course aimed at students who want to update their existing skills. Modules include Microsoft Office, Receptionist & Customer Service Skills, Data Management and Record Keeping, Diary Management and Taking Minutes. This course is CPD certified.
This course provides training in the essential skills needed to be an office administrator. Some of the skills include diary management, handling confidential documents, data management, minute taking and typing speed development. This course is CPD certified.
This pack is designed to help you feel more confident about: centre policies and procedures relevant to your role, managing the waiting room, helping clients with information, signposting clients to other agencies, deciding when information isn’t enough.