Reception and information skills

This pack is designed to help you feel more confident about:
centre policies and procedures relevant to your role, managing the waiting room, helping clients with information, signposting clients to other agencies, deciding when information isn’t enough.

Provider: Citizens Advice
Learning Type: Online
Website: Click to Open Website 
*Cost (£):
Duration: 2 hours
Dates: n/a
Location: online
Skill Level: 3
Accreditation Level: none
Additional Information:
ASA ID: 212
* Note: All costs are subject to change.