A course that will help reception workers to understand the difference between information and advice, how their role works in advice agencies, as well as building skills in communication, interviewing clients, as well as signposting and making referrals.
| Provider: | Advice UK |
|---|---|
| Learning Type: | Classroom |
| Website: | Click to Open Website |
| *Cost (£): | 138 |
| Duration: | 1 day |
| Dates: | Various - see website for details |
| Location: | See website for details |
| Skill Level: | Level 2 |
| Accreditation Level: | none |
| Additional Information: | |
| ASA ID: | 159 |