This pack is a learning module for anyone in the service whose work includes receiving and making phone calls from the public, clients and other agencies.
Provider: | Citizens Advice |
---|---|
Learning Type: | Online and downloadable self-study pack |
Website: | Click to Open Website |
*Cost (£): | |
Duration: | 1 hour |
Dates: | n/a |
Location: | Online |
Skill Level: | 3 |
Accreditation Level: | none |
Additional Information: | |
ASA ID: | 220 |