Supporting advisers following difficult interviews

The main aim of this module is to equip Citizens Advice managers and supervisors with the tools and techniques to effectively support team members who have handled distressing interviews.

Provider: Citizens Advice
Learning Type: Online
Website: Click to Open Website 
*Cost (£): 0
Duration: 45 minutes
Dates: N/A
Location: Online
Skill Level: 4
Accreditation Level: none
Additional Information:
ASA ID: 340
* Note: All costs are subject to change.