Skills for working with clients

This pack introduces you to skills for working with clients such as listening, questioning, summarising, giving information effectively and looking up and explaining information.

Provider: Citizens Advice
Learning Type: Online and downloadable self-study pack
Website: Click to Open Website 
*Cost (£): 0
Duration: 2 hours
Dates: N/A
Location: Online
Skill Level: 3
Accreditation Level: none
Additional Information:
ASA ID: 217
* Note: All costs are subject to change.