This in-depth workshop will provide an opportunity to explore how best to maximise a telephone based relationship with callers seeking housing advice. The focus is on fostering an empathic connection through self-awareness and interpersonal skills.
|Learning Type:||In house only|
|Website:||Click to Open Website|
|Location:||In house only|
|Additional Information:||Cost is per person. In-house for groups of 5 to 20|