This in-depth workshop will provide an opportunity to explore how best to maximise a telephone based relationship with callers seeking housing advice. The focus is on fostering an empathic connection through self-awareness and interpersonal skills.
Provider: | Shelter |
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Learning Type: | In house only |
Website: | Click to Open Website |
*Cost (£): | |
Duration: | 1 day |
Dates: | N/A |
Location: | In house only |
Skill Level: | 3 |
Accreditation Level: | None |
Additional Information: | Cost is per person. In-house for groups of 5 to 20 |
ASA ID: | 413 |