Skills and the advice model

This training presents the skills needed when interviewing clients. It provides the learner with helpful questions to obtain a complete picture of the client’s situation and issues.

Provider: Citizens Advice
Learning Type: Online and downloadable self-study pack
Website: Click to Open Website 
*Cost (£): 0
Duration: 2 hours
Dates: N/A
Location: Online
Skill Level: 3
Accreditation Level: none
Additional Information:
ASA ID: 216
* Note: All costs are subject to change.