Starting with a risk assessment strategy, this course then seeks to offer participants strategies for avoiding the potential hazards on working on their own. It examines why clients might pose a risk to us and what are some of the signs, both overt and subtle, that a client might be about to become aggressive. It then examines calming and de-escalating strategies, looking at some strategies that are unique yet powerful in calming clients so that they don’t pose a risk to lone workers.
|Learning Type:||In house only|
|Website:||Click to Open Website|
|Location:||In house only|
|Additional Information:||Cost is per person. In-house for groups of 5 to 20.|