Helping clients by email and webchat

This e-learning explores the reasons for having an email and webchat service, how it fits in to the overall service to clients, and the main differences between an assessment service and an advice service.

Provider: Citizens Advice
Learning Type: Online
Website: Click to Open Website 
*Cost (£): 0
Duration: 30 minutes
Dates: N/A
Location: Online
Skill Level: 3
Accreditation Level: none
Additional Information:
ASA ID: 286
* Note: All costs are subject to change.