Essential information questions (EIQ) – Interview Skills

Part of the Adviser Learning Programme. The pack covers areas like: Initial questions to consider for research and campaigns, consumer, debt, housing, benefits and tax credits, some questions to use to find out entitlement to benefits/tax credits. Also covers ending a relationship with clients.

Provider: Citizens Advice
Learning Type: Online and downloadable self-study pack
Website: Click to Open Website 
*Cost (£): 0
Duration: 1 hour
Dates: N/A
Location: Online
Skill Level: Level 3
Accreditation Level: none
Additional Information:
ASA ID: 192
* Note: All costs are subject to change.