Enquiry areas induction pack

This pack is for anyone who has contact with clients, or wants to know more about the types of problems people bring to local Citizens Advice. At the end of the pack there’s a short exercise to check your understanding.

Provider: Citizens Advice
Learning Type: Online and downloadable self-study pack
Website: Click to Open Website 
*Cost (£):
Duration: 1 hour
Dates: n/a
Location: Online
Skill Level: 3
Accreditation Level: none
Additional Information:
ASA ID: 193
* Note: All costs are subject to change.