Dealing with Difficult Client Situations

A course that explores what is meant by ‘difficult’ clients, some reasons why clients may become ‘difficult’, identifying what the responsibilities are of advisers and dealing with expectations of clients, and practical strategies for dealing with ‘difficult’ client situations.

Provider: Advice UK
Learning Type: Classroom
Website: Click to Open Website 
*Cost (£): 138
Duration: 1 day
Dates: Various - see website for details
Location: See website for details
Skill Level: Level 3
Accreditation Level: none
Additional Information:
ASA ID: 157
* Note: All costs are subject to change.