Case checking advice

This is a short introduction to case checking for bureau staff with responsibility for quality checking case records. It will give you an overview of quality criteria, hints and tips on tools to use and links to further reading on quality and case checking

Provider: Citizens Advice
Learning Type: Online
Website: Click to Open Website 
*Cost (£): 0
Duration: 30 minutes
Dates: N/A
Location: Online
Skill Level: 3
Accreditation Level: none
Additional Information:
ASA ID: 262
* Note: All costs are subject to change.