This is a short introduction to case checking for bureau staff with responsibility for quality checking case records. It will give you an overview of quality criteria, hints and tips on tools to use and links to further reading on quality and case checking
Provider: | Citizens Advice |
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Learning Type: | Online |
Website: | Click to Open Website |
*Cost (£): | 0 |
Duration: | 30 minutes |
Dates: | N/A |
Location: | Online |
Skill Level: | 3 |
Accreditation Level: | none |
Additional Information: | |
ASA ID: | 262 |