Moving into Management

This course is for anyone who has recently moved into a management role for the first time. This course is an absolute must to make you feel confident and effective in your new role.

Personality theories

This bite size introduces personality theories, highlighting some of the common theories and looking at how it can be useful to take these theories into account when communicating and leading a team.

Recruitment and selection of paid staff

An introductory briefing pack. This pack is designed for anyone who is involved in recruitment and selection of paid staff, principally this will be trustees and managers. It is a useful introduction to thecomplexities of the job for those who have never undertaken recruitment before.

Selecting volunteers

This self study pack gives an overview of the principles and procedures implemented when selecting volunteers within the bureaux.

Support and Supervision of Staff 1

The course covers some of the key stumbling blocks for those who are new to people management, including defining your role, performance management and what to do when things are going wrong.

The importance of interpersonal skills

To succeed in management you need good interpersonal skills – you need to understand how to deal with other people. This course will help you gain an awareness of your own skills and understand that an awareness of the interpersonal skills of others can help us enormously in dealing with … Read More

The role of the manager

This course examines the manager role in theory and in practice. You will begin by considering two classic theories on the role of the manager, written about in The Manager’s Good Study Guide, to assess how relevant they are for your current work. You will then be asked to examine … Read More

Three principles of a coaching approach

This course provides a good sense for three of the core skills required of an effective coach. Whether or not you recognise the use of a ‘coaching approach’ in your workplace, you will be able to use the learning in the course to enhance your day-to-day interactions in your workplace.