Stay Focused, Stay Well – Skills and Strategies for Managing High Workloads in Advice Services

30/11/2018 all-day
Advice Skills Academy

Friday 30 November 2018

Back by popular demand – this one day session aimed at advisers who are managing a busy caseload, or any other staff facing stress in the workplace – will help you build the skills and confidence to stay well and stay focused. The session will help you to:

  • Consider what stress is and how to identify the signs in yourself and in others
  • Explore wellness and resilience at work, including the 5 spheres of healthy, happy living
  • Identify planning tools and techniques for managing high workloads e.g. Eisenhower’s important/urgent principle; identifying individual workstyles, and effective ‘chunking’ for performance and productivity
  • Explore a range of ‘self-care’ practices which can be used to help you build wellness at work

Some things previous participants have said about the course:

“Knowledge that many people in other organisations are experiencing very similar things.”

“Recognising stress and what to do to respond to it.”

“Probably the best course I have done that kept me interested to the end.”

“Superb tutor, a lot more confident in my approach to caseload issues than I was this morning.”


If you need any further information then please email