Learning Events

Advice Skills Academy is co-ordinating learning events for participants in the project. One way we’re doing this is through arranging internal training, and buying-in external trainers.  We aim to respond to the learning needs of participants, so if you haven’t already done your individual Learning Plan, go to the Planning Cycle page to start work on it.

Jan
22
Tue
Mental Health Awareness for Frontline Workers
Jan 22 all-day

Mental Health Awareness

Tuesday 13 November 2018 , and delivered again on Tuesday 22 January 2019 

PLEASE NOTE: Both Dates are NOW FULLY BOOKED. 
*** FURTHER DATES TO BE ANNOUNCED SOON ***

This one day course will examine the issues faced by front line staff when they are offering a service to individuals experiencing mental distress or a mental health issue. Ideal for   advisers or reception / admin staff who are coming into contact with clients experiencing mental health issues, the session will help you to:

  • Understand the different types and levels of mental health issues
  • Be aware of the Medical Model of Psychiatry
  • Understand the key points of the Mental Capacity Act
  • Recognise some basic techniques for communicating with someone in mental distress
  • Engage more successfully with people with mental health issues
  • Understand how Mental Health Services are delivered and how to access them
  • Have access to a good practice checklist

If you need any further information then please email contact@adviceskillsacademy.org.uk

 

 

Jan
31
Thu
Developing Training Skills
Jan 31 all-day

Thursday 31 January & Thursday 7 February 2019 (2 Days)

This two day course is aimed at people who haven’t done any previous training skills courses, and are interested in developing training skills, with a view to delivering training.

The session will:

  • Explore the practical things you need to consider to plan, develop and deliver training sessions;
  • Consider the different ways that people learn, and how to develop sessions to engage with people with different learning styles;
  • Identify the key elements of a learning session plan, and provide practical opportunities to practice developing a lesson plan;
  • Explore how trainers can assess learning, provide feedback to learners, and evaluate training sessions.

 

People who’ve been on this course said:

“Great course for learning how to put together training.”

“Really useful – I’ve done Train the Trainer in the past, but this was really useful as a refresher.”

“Easy to follow training, with chances to have a go at planning a short session.”

 

If you need any further information then please email contact@adviceskillsacademy.org.uk

Feb
7
Thu
Developing Training Skills
Feb 7 all-day

Thursday 31 January & Thursday 7 February 2019 (2 Days)

This two day course is aimed at people who haven’t done any previous training skills courses, and are interested in developing training skills, with a view to delivering training.

The session will:

  • Explore the practical things you need to consider to plan, develop and deliver training sessions;
  • Consider the different ways that people learn, and how to develop sessions to engage with people with different learning styles;
  • Identify the key elements of a learning session plan, and provide practical opportunities to practice developing a lesson plan;
  • Explore how trainers can assess learning, provide feedback to learners, and evaluate training sessions.

 

People who’ve been on this course said:

“Great course for learning how to put together training.”

“Really useful – I’ve done Train the Trainer in the past, but this was really useful as a refresher.”

“Easy to follow training, with chances to have a go at planning a short session.”

 

If you need any further information then please email contact@adviceskillsacademy.org.uk

Feb
12
Tue
Mental Health Awareness for Frontline Workers
Feb 12 all-day

Mental Health Awareness

PLEASE NOTE: NOW FULLY BOOKED. 
*** FURTHER DATES TO BE ANNOUNCED SOON ***

This one day course will examine the issues faced by front line staff when they are offering a service to individuals experiencing mental distress or a mental health issue. Ideal for   advisers or reception / admin staff who are coming into contact with clients experiencing mental health issues, the session will help you to:

  • Understand the different types and levels of mental health issues
  • Be aware of the Medical Model of Psychiatry
  • Understand the key points of the Mental Capacity Act
  • Recognise some basic techniques for communicating with someone in mental distress
  • Engage more successfully with people with mental health issues
  • Understand how Mental Health Services are delivered and how to access them
  • Have access to a good practice checklist

If you need any further information then please email contact@adviceskillsacademy.org.uk

 

 

Feb
25
Mon
Stay Focused, Stay Well – Skills and Strategies for Managing High Workloads in Advice Services
Feb 25 all-day

Monday 25 February 2019

Back by popular demand – this one day session aimed at advisers who are managing a busy caseload, or any other staff facing stress in the workplace – will help you build the skills and confidence to stay well and stay focused. The session will help you to:

  • Consider what stress is and how to identify the signs in yourself and in others
  • Explore wellness and resilience at work, including the 5 spheres of healthy, happy living
  • Identify planning tools and techniques for managing high workloads e.g. Eisenhower’s important/urgent principle; identifying individual workstyles, and effective ‘chunking’ for performance and productivity
  • Explore a range of ‘self-care’ practices which can be used to help you build wellness at work

People who’ve been on this course said:

“Knowledge that many people in other organisations are experiencing very similar things, chance to interact with contemporaries in similar organisations.  Planning tools and techniques also very useful”

“Superb tutor, a lot more confident in my approach to caseload issues than I was this morning”

“Probably the best course I have done that kept me interested to the end”

“Brilliant! Should encourage all staff to attend”

 

If you need any further information then please email contact@adviceskillsacademy.org.uk

Mar
8
Fri
Mental Health Awareness for Frontline Workers
Mar 8 all-day

Mental Health Awareness

PLEASE NOTE: NOW FULLY BOOKED. 
*** FURTHER DATES TO BE ANNOUNCED SOON ***

This one day course will examine the issues faced by front line staff when they are offering a service to individuals experiencing mental distress or a mental health issue. Ideal for   advisers or reception / admin staff who are coming into contact with clients experiencing mental health issues, the session will help you to:

  • Understand the different types and levels of mental health issues
  • Be aware of the Medical Model of Psychiatry
  • Understand the key points of the Mental Capacity Act
  • Recognise some basic techniques for communicating with someone in mental distress
  • Engage more successfully with people with mental health issues
  • Understand how Mental Health Services are delivered and how to access them
  • Have access to a good practice checklist

If you need any further information then please email contact@adviceskillsacademy.org.uk

 

 

Mar
12
Tue
Mentoring
Mar 12 all-day

Tuesday 12 March 2019

Ideal for those who want to pass on their knowledge and experience, this mentoring training will give you the knowledge and understanding to enable you to mentor people in your organisation or from across the Advice Skills Academy partnership.

This one-day session will help you to understand:

  • The nature and purpose of workplace mentoring
  • The difference between informal and formal mentoring
  • The roles and responsibilities in a mentoring relationship
  • The knowledge, skills and behaviour of a workplace mentor
  • The range of approaches to establishing and maintaining quality mentoring records

People who’ve been on this course said:

“The whole course was useful – it has made me think about my own skills and approach I will take towards mentoring”

“Excellent training with a range of engaging activities”

“Clarity of interaction right at the beginning what each party [mentor and mentee] expects”

 

If you need any further information then please email contact@adviceskillsacademy.org.uk

Mar
25
Mon
Take charge of your career and personal development
Mar 25 all-day

Monday 25 March 2019

This one-day course is designed to put you in the driving seat so that you can take control of your own learning, development and career planning.

It doesn’t matter if you are just starting out, in the middle of your working life, or approaching retirement. It also doesn’t matter if you have never had a career plan before. If you’re interested in taking charge of your own development, then this course is for you.

This one-day session will help you:

  • Reflect on what you’re good at, what your values are, what is important to you at work and outside of work
  • Give you the time and space to think about what you really want to do, and where learning and development fits into that
  • Create realistic goals and a practical plan of action to achieve your goals

 

People who’ve been on this course said:

“Learning it’s up to me to take control of my career”

“Opportunity to stop and reflect – tools and resources to help process”

“The 70-20-10 method of thinking, and not to feel “guilt” for learning in ‘work time’”

“Very enjoyable, great to have time and space to think about career”

“Great training to see what you want within your role and trying to find the right path”

 

If you need any further information then please email contact@adviceskillsacademy.org.uk

Apr
4
Thu
Mental Health Awareness for Frontline Workers
Apr 4 all-day

 

This one day course will examine the issues faced by front line staff when they are offering a service to individuals experiencing mental distress or a mental health issue. Ideal for   advisers or reception / admin staff who are coming into contact with clients experiencing mental health issues, the session will help you to:

  • Understand the different types and levels of mental health issues
  • Be aware of the Medical Model of Psychiatry
  • Understand the key points of the Mental Capacity Act
  • Recognise some basic techniques for communicating with someone in mental distress
  • Engage more successfully with people with mental health issues
  • Understand how Mental Health Services are delivered and how to access them
  • Have access to a good practice checklist

People who’ve been on this course said:

“Greater understanding of mental health issues and behaviours.  Better techniques in dealing with issues involving mental health”

“Understanding how the system works and how organisations like my own fall into that support system”

“Really informative and interesting, have attended previous mental health courses, this course was much better content and format”

 

If you need any further information then please email contact@adviceskillsacademy.org.uk