Learning Events

Advice Skills Academy is co-ordinating learning events for participants in the project. One way we’re doing this is through arranging internal training, and buying-in external trainers.  We aim to respond to the learning needs of participants, so if you haven’t already done your individual Learning Plan, go to the Planning Cycle page to start work on it.

Jul
24
Wed
Disability Awareness @ Citizens Advice Field Office
Jul 24 all-day

Disability Awareness

This one-day course is aimed at anyone who comes into contact with clients, including advisers, reception staff, and outreach staff.

The course aims to raise awareness of a range of disabilities, including ‘hidden’ disabilities, and will provide an understanding of the practical and emotional issues faced by people living with a disability, and some practical communication skills and techniques to help support people with a disability.

Duration: 1 day
Time: 10.00am to 4.00pm
Location: Citizens Advice Field Office, Liverpool
Available Dates: Tuesday 9 July 2019 & Wednesday 24 July 2019

To book on this course email: contact@adviceskillsacademy.org.uk
Please state which date you wish to book on along with your contact details.

Jul
29
Mon
Accredited Training: Understanding Leadership @ The Women's Organisation
Jul 29 @ 10:00 am – 4:00 pm

You don’t have to be a manager or have ‘leader’ in your job title to benefit from leadership training. Understanding leadership can: help you think about your development; provide space for thinking about how we can lead by example, and influence others; and it can really help to improve team spirit and team working.

This 2 day accredited training course will cover:

  • The difference between leadership and management
  • The roles and responsibilities of leaders
  • The qualities of leaders
  • Different leadership models
  • Leadership behaviours
  • Your own preferred leadership style and behaviours

Learners will need to complete an assignment to achieve the accredited unit.  Learners will be working on their assignment during the second day of training.  You will be required to bring a laptop to complete the assignment.

Duration: 2 days
Time: 10.00am to 4.00pm
Location: The Women’s Organisation, 54 St James Street, Liverpool, L1 0AB

Date:
Day 1 – Monday 29 July 2019
Day 2 – Tuesday 6 August 2019

To book on this course email: contact@adviceskillsacademy.org.uk
Please state which group you wish to book on along with your contact details.

You must be an ASA participant and have permission from your CEO to do this training and have NOT previously completed a unit of accredited training with ASA.

Jul
30
Tue
Accredited Training: Developing Yourself and Others @ The Women's Organisation
Jul 30 @ 10:00 am – 4:00 pm

Ideal for people who support or supervise staff or volunteers, people who are looking to move into those roles, or people who are interested in training delivery or a learning and development role, this training can help you understand: how to identify development needs for yourself and others; help to develop leadership and management skills, without having to become a manager; increase your self- awareness as you consider your strengths and areas for improvement; and help you improve your goal-setting skills.

This session will cover things like:

  • How to use a job description to match to your CV
  • How to use a SWOT analysis for your personal development
  • Different learning styles – your own learning styles, and those of others
  • The importance of taking responsibility for your learning and development
  • How to identify learning and development needs
  • Barriers to learning and how to overcome them
  • The cycle of learning and development planning, monitoring, and evaluation

Learners will need to complete an assignment to achieve the accredited unit.  Learners will be working on their assignment during the second day of training.  You will be required to bring a laptop to complete the assignment.

Duration: 2 days
Time: 10.00am to 4.00pm
Location: The Women’s Organisation, 54 St James Street, Liverpool, L1 0AB

Date:
Day 1 – Tuesday 30 July 2019
Day 2 – Wednesday 7 August 2019

To book on this course email: contact@adviceskillsacademy.org.uk
Please state which group you wish to book on along with your contact details.

You must be an ASA participant and have permission from your CEO to do this training and have NOT previously completed a unit of accredited training with ASA.