Mental Health Awareness for Frontline Workers

WE HAVE 2 PLACES REMAINING DUE TO A COUPLE OF CANCELLATIONS

This one day course will examine the issues faced by front line staff when they are offering a service to individuals experiencing mental distress or a mental health issue. Ideal for   advisers or reception / admin staff who are coming into contact with clients experiencing mental health issues, the session will help you to:

• Understand the different types and levels of mental health issues
• Be aware of the Medical Model of Psychiatry
• Understand the key points of the Mental Capacity Act
• Recognise some basic techniques for communicating with someone in mental distress
• Engage more successfully with people with mental health issues
• Understand how Mental Health Services are delivered and how to access them
• Have access to a good practice checklist

If you need any further information then please email contact@adviceskillsacademy.org.uk