This one-day course is aimed at anyone who comes into contact with clients, including advisers, reception staff, and outreach staff.
The course aims to raise awareness of a range of disabilities, including ‘hidden’ disabilities, and will provide an understanding of the practical and emotional issues faced by people living with a disability, and some practical communication skills and techniques to help support people with a disability.
Duration: 1 day
Time: 10.00am to 4.00pm
Location: Citizens Advice Field Office, Liverpool
Available Dates: Tuesday 9 July 2019 & Wednesday 24 July 2019
To book on this course email: firstname.lastname@example.org
Please state which date you wish to book on along with your contact details.