This pack is designed to help you feel more confident about:
centre policies and procedures relevant to your role, managing the waiting room, helping clients with information, signposting clients to other agencies, deciding when information isn’t enough.
| Provider: | Citizens Advice |
|---|---|
| Learning Type: | Online |
| Website: | Click to Open Website |
| *Cost (£): | |
| Duration: | 2 hours |
| Dates: | n/a |
| Location: | online |
| Skill Level: | 3 |
| Accreditation Level: | none |
| Additional Information: | |
| ASA ID: | 212 |
