Increasing demand for advice services or dealing with complex enquires/cases can impact on efforts to maintain excellent customer focus. This course explores the theories that underpin customer relations and the practical strategies for maintaining customer focus in any situation.
| Provider: | Shelter |
|---|---|
| Learning Type: | In house only |
| Website: | Click to Open Website |
| *Cost (£): | |
| Duration: | 1 day |
| Dates: | N/A |
| Location: | In house only |
| Skill Level: | 3 |
| Accreditation Level: | None |
| Additional Information: | Cost is per person. In-house for groups of 5 to 20 |
| ASA ID: | 397 |