Maintaining customer focus workshop

Increasing demand for advice services or dealing with complex enquires/cases can impact on efforts to maintain excellent customer focus. This course explores the theories that underpin customer relations and the practical strategies for maintaining customer focus in any situation.

Provider: Shelter
Learning Type: In house only
Website: Click to Open Website 
*Cost (£):
Duration: 1 day
Dates: N/A
Location: In house only
Skill Level: 3
Accreditation Level: None
Additional Information: Cost is per person. In-house for groups of 5 to 20
ASA ID: 397
* Note: All costs are subject to change.