What does good Customer Service look like on Email & Web Chat? 

This e-learning explores how the different customer service skills can be demonstrated over email and web chat.

Provider: Citizens Advice
Learning Type: Online
Website: Click to Open Website 
*Cost (£):
Duration: 30 minutes
Dates: n/a
Location: Online
Skill Level: 3
Accreditation Level: none
Additional Information:
ASA ID: 353
* Note: All costs are subject to change.