Learning Events
Advice Skills Academy is co-ordinating learning events for participants in the project. One way we’re doing this is through arranging internal training, and buying-in external trainers. We aim to respond to the learning needs of participants, so if you haven’t already done your individual Learning Plan, go to the Planning Cycle page to start work on it.
This training course is now FULLY BOOKED.
Monday 25 February 2019
Back by popular demand – this one day session aimed at advisers who are managing a busy caseload, or any other staff facing stress in the workplace – will help you build the skills and confidence to stay well and stay focused. The session will help you to:
- Consider what stress is and how to identify the signs in yourself and in others
- Explore wellness and resilience at work, including the 5 spheres of healthy, happy living
- Identify planning tools and techniques for managing high workloads e.g. Eisenhower’s important/urgent principle; identifying individual workstyles, and effective ‘chunking’ for performance and productivity
- Explore a range of ‘self-care’ practices which can be used to help you build wellness at work
People who’ve been on this course said:
“Knowledge that many people in other organisations are experiencing very similar things, chance to interact with contemporaries in similar organisations. Planning tools and techniques also very useful”
“Superb tutor, a lot more confident in my approach to caseload issues than I was this morning”
“Probably the best course I have done that kept me interested to the end”
“Brilliant! Should encourage all staff to attend”
If you need any further information then please email contact@adviceskillsacademy.org.uk
WE HAVE 2 PLACES REMAINING DUE TO A COUPLE OF CANCELLATIONS
This one day course will examine the issues faced by front line staff when they are offering a service to individuals experiencing mental distress or a mental health issue. Ideal for advisers or reception / admin staff who are coming into contact with clients experiencing mental health issues, the session will help you to:
- Understand the different types and levels of mental health issues
- Be aware of the Medical Model of Psychiatry
- Understand the key points of the Mental Capacity Act
- Recognise some basic techniques for communicating with someone in mental distress
- Engage more successfully with people with mental health issues
- Understand how Mental Health Services are delivered and how to access them
- Have access to a good practice checklist
If you need any further information then please email contact@adviceskillsacademy.org.uk
Tuesday 12 March 2019 (NOW FULLY BOOKED)
Ideal for those who want to pass on their knowledge and experience, this mentoring training will give you the knowledge and understanding to enable you to mentor people in your organisation or from across the Advice Skills Academy partnership.
This one-day session will help you to understand:
- The nature and purpose of workplace mentoring
- The difference between informal and formal mentoring
- The roles and responsibilities in a mentoring relationship
- The knowledge, skills and behaviour of a workplace mentor
- The range of approaches to establishing and maintaining quality mentoring records
People who’ve been on this course said:
“The whole course was useful – it has made me think about my own skills and approach I will take towards mentoring”
“Excellent training with a range of engaging activities”
“Clarity of interaction right at the beginning what each party [mentor and mentee] expects”
If you need any further information then please email contact@adviceskillsacademy.org.uk
Monday 25 March 2019
This one-day course is designed to put you in the driving seat so that you can take control of your own learning, development and career planning.
It doesn’t matter if you are just starting out, in the middle of your working life, or approaching retirement. It also doesn’t matter if you have never had a career plan before. If you’re interested in taking charge of your own development, then this course is for you.
This one-day session will help you:
- Reflect on what you’re good at, what your values are, what is important to you at work and outside of work
- Give you the time and space to think about what you really want to do, and where learning and development fits into that
- Create realistic goals and a practical plan of action to achieve your goals
People who’ve been on this course said:
“Learning it’s up to me to take control of my career”
“Opportunity to stop and reflect – tools and resources to help process”
“The 70-20-10 method of thinking, and not to feel “guilt” for learning in ‘work time’”
“Very enjoyable, great to have time and space to think about career”
“Great training to see what you want within your role and trying to find the right path”
If you need any further information then please email contact@adviceskillsacademy.org.uk
Ideal for people who just want to learn more about leadership, including non-managers, new leaders or those who may want to move into a leadership role in the future, this unit will help learners understand:
- The importance of an organisation’s vision, mission and strategy
- How to develop team objectives, to help work towards the overall vision and strategy of the organisation
- The role that effective communication plays in team working
- The importance of motivation, and some motivational theories
- How to give feedback on performance
- How to provide support to team members
- The importance of continuous development for the team and individual members
This unit will be delivered over two days, by The Learning Curve staff.
The assignment for this unit will focus on:
- Describing an organisation, and a team within it, and the vision, mission and strategy of the organisation
- Describing the role that a common sense of purpose plays in teams
- Describing the importance of communication in establishing a common sense of purpose
- Assessing your own communication skills
- Describing the importance of a leader being able to motivate a team, as well as some ways that they may do this
Accredited qualification requirements / details:
| Training days | 2 days training |
| ILM unit number | 8600-341 |
| Credit value | 2 |
| ILM unit details – use qualification finder | https://www.i-l-m.com/learning-and-development/qualification-finder |
| Dates | Session 1: 3rd April (day 1) & 9th April (day 2)
Session 2: 30th April (day 1) & 8th May (day 2) Session 3: 14th May (day 1) & 6th June (day 2) |
For information about pre-requisites for booking, download the Accredited Training Programme Booklet
This one day course will examine the issues faced by front line staff when they are offering a service to individuals experiencing mental distress or a mental health issue. Ideal for advisers or reception / admin staff who are coming into contact with clients experiencing mental health issues, the session will help you to:
- Understand the different types and levels of mental health issues
- Be aware of the Medical Model of Psychiatry
- Understand the key points of the Mental Capacity Act
- Recognise some basic techniques for communicating with someone in mental distress
- Engage more successfully with people with mental health issues
- Understand how Mental Health Services are delivered and how to access them
- Have access to a good practice checklist
People who’ve been on this course said:
“Greater understanding of mental health issues and behaviours. Better techniques in dealing with issues involving mental health”
“Understanding how the system works and how organisations like my own fall into that support system”
“Really informative and interesting, have attended previous mental health courses, this course was much better content and format”
If you need any further information then please email contact@adviceskillsacademy.org.uk
Ideal for people who just want to learn more about leadership, including non-managers, new leaders or those who may want to move into a leadership role in the future, this unit will help learners understand:
- The importance of an organisation’s vision, mission and strategy
- How to develop team objectives, to help work towards the overall vision and strategy of the organisation
- The role that effective communication plays in team working
- The importance of motivation, and some motivational theories
- How to give feedback on performance
- How to provide support to team members
- The importance of continuous development for the team and individual members
This unit will be delivered over two days, by The Learning Curve staff.
The assignment for this unit will focus on:
- Describing an organisation, and a team within it, and the vision, mission and strategy of the organisation
- Describing the role that a common sense of purpose plays in teams
- Describing the importance of communication in establishing a common sense of purpose
- Assessing your own communication skills
- Describing the importance of a leader being able to motivate a team, as well as some ways that they may do this
Accredited qualification requirements / details:
| Training days | 2 days training |
| ILM unit number | 8600-341 |
| Credit value | 2 |
| ILM unit details – use qualification finder | https://www.i-l-m.com/learning-and-development/qualification-finder |
| Dates | Session 1: 3rd April (day 1) & 9th April (day 2)
Session 2: 30th April (day 1) & 8th May (day 2) Session 3: 14th May (day 1) & 6th June (day 2) |
For information about pre-requisites for booking, download the Accredited Training Programme Booklet
Ideal for people who just want to learn more about leadership, including non-managers, new leaders or those who may want to move into a leadership role in the future, this unit will help learners understand:
- The importance of an organisation’s vision, mission and strategy
- How to develop team objectives, to help work towards the overall vision and strategy of the organisation
- The role that effective communication plays in team working
- The importance of motivation, and some motivational theories
- How to give feedback on performance
- How to provide support to team members
- The importance of continuous development for the team and individual members
This unit will be delivered over two days, by The Learning Curve staff.
The assignment for this unit will focus on:
- Describing an organisation, and a team within it, and the vision, mission and strategy of the organisation
- Describing the role that a common sense of purpose plays in teams
- Describing the importance of communication in establishing a common sense of purpose
- Assessing your own communication skills
- Describing the importance of a leader being able to motivate a team, as well as some ways that they may do this
Accredited qualification requirements / details:
| Training days | 2 days training |
| ILM unit number | 8600-341 |
| Credit value | 2 |
| ILM unit details – use qualification finder | https://www.i-l-m.com/learning-and-development/qualification-finder |
| Dates | Session 1: 3rd April (day 1) & 9th April (day 2)
Session 2: 30th April (day 1) & 8th May (day 2) Session 3: 14th May (day 1) & 6th June (day 2) |
For information about pre-requisites for booking, download the Accredited Training Programme Booklet
PLEASE NOTE: Unfortunately due to this training being very popular, we are no longer taking bookings for this session of training due to being over subscribed. If you would like to be considered for future sessions, please email us with an expression of interest and we will keep you on record.
Ideal for those who haven’t mentored before, or for those that want a refresher, this unit will help learners understand:
- The nature and purpose of workplace mentoring
- The difference between informal and formal mentoring
- The roles and responsibilities in a mentoring relationship
- The knowledge, skills and behaviour of a workplace mentor
- The range of approaches to establishing and maintaining quality mentoring records
This unit will be delivered over 2 days, by Advice Skills Academy staff.
The assignment for this unit will focus on:
- Considering your knowledge and understanding of the context and environment for effective mentoring within the workplace
- Describing the role, remit and responsibilities of a workplace mentor
- Outlining the tools and techniques that can be used to support effective workplace mentoring
- Identify why it is important to keep mentoring records
- Describe any potential barriers to workplace mentoring
Accredited qualification requirements / details:
| Training days | 2 days training |
| ILM unit number | 8557-304 |
| Credit value | 3 |
| ILM unit details – use qualification finder | https://www.i-l-m.com/learning-and-development/qualification-finder |
| Dates | 20th May (day 1) & 3rd June (day2) |
For information about pre-requisites for booking, download the Accredited Training Programme Booklet
PLEASE NOTE: Unfortunately due to this training being very popular, we are no longer taking bookings for this session of training due to being over subscribed. If you would like to be considered for future sessions, please email us with an expression of interest and we will keep you on record.
Ideal for those that have informally run projects before, or for those that are looking to move into project management, this unit will help learners:
- Develop an understanding of what projects are, and the stages of project management
- Identify basic project design principles
- Understand what project planning tools and techniques can be used in project management
- Develop an understanding of the advantages of using targets and milestones to monitor the progress of projects
- Consider project evaluation and review techniques
- Consider the financial appraisal of projects, and the role of financial monitoring
This unit will be delivered over three days, by Advice Skills Academy staff.
The assignment for this unit will focus on:
- Describing a simple workplace project
- Developing a project plan for the project
- Identifying project milestones and targets
- Describing the evaluation of the project
- Considering the financial and non-financial implications of the project
Accredited qualification requirements / details:
| Training days | 3 days training |
| ILM unit number | 8600-320 |
| Credit value | 2 |
| ILM unit details – use qualification finder | https://www.i-l-m.com/learning-and-development/qualification-finder |
| Date | Day 1: 5th June
Day 2: 11th June Day 3: 18th June |
For information about pre-requisites for booking, download the Accredited Training Programme Booklet
Disability Awareness
This one-day course is aimed at anyone who comes into contact with clients, including advisers, reception staff, and outreach staff.
The course aims to raise awareness of a range of disabilities, including ‘hidden’ disabilities, and will provide an understanding of the practical and emotional issues faced by people living with a disability, and some practical communication skills and techniques to help support people with a disability.
Duration: 1 day
Time: 10.00am to 4.00pm
Location: Citizens Advice Field Office, Liverpool
Available Dates: Tuesday 9 July 2019 & Wednesday 24 July 2019
To book on this course email: contact@adviceskillsacademy.org.uk
Please state which date you wish to book on along with your contact details.
Disability Awareness
This one-day course is aimed at anyone who comes into contact with clients, including advisers, reception staff, and outreach staff.
The course aims to raise awareness of a range of disabilities, including ‘hidden’ disabilities, and will provide an understanding of the practical and emotional issues faced by people living with a disability, and some practical communication skills and techniques to help support people with a disability.
Duration: 1 day
Time: 10.00am to 4.00pm
Location: Citizens Advice Field Office, Liverpool
Available Dates: Tuesday 9 July 2019 & Wednesday 24 July 2019
To book on this course email: contact@adviceskillsacademy.org.uk
Please state which date you wish to book on along with your contact details.
THIS COURSE IS NOW FULLY BOOKED
You don’t have to be a manager or have ‘leader’ in your job title to benefit from leadership training. Understanding leadership can: help you think about your development; provide space for thinking about how we can lead by example, and influence others; and it can really help to improve team spirit and team working.
This 2 day accredited training course will cover:
- The difference between leadership and management
- The roles and responsibilities of leaders
- The qualities of leaders
- Different leadership models
- Leadership behaviours
- Your own preferred leadership style and behaviours
Learners will need to complete an assignment to achieve the accredited unit. Learners will be working on their assignment during the second day of training. You will be required to bring a laptop to complete the assignment.
Duration: 2 days
Time: 10.00am to 4.00pm
Location: The Women’s Organisation, 54 St James Street, Liverpool, L1 0AB
Date:
Day 1 – Monday 29 July 2019
Day 2 – Tuesday 6 August 2019
To book on this course email: contact@adviceskillsacademy.org.uk
Please state which group you wish to book on along with your contact details.
You must be an ASA participant and have permission from your CEO to do this training and have NOT previously completed a unit of accredited training with ASA.
Ideal for people who support or supervise staff or volunteers, people who are looking to move into those roles, or people who are interested in training delivery or a learning and development role, this training can help you understand: how to identify development needs for yourself and others; help to develop leadership and management skills, without having to become a manager; increase your self- awareness as you consider your strengths and areas for improvement; and help you improve your goal-setting skills.
This session will cover things like:
- How to use a job description to match to your CV
- How to use a SWOT analysis for your personal development
- Different learning styles – your own learning styles, and those of others
- The importance of taking responsibility for your learning and development
- How to identify learning and development needs
- Barriers to learning and how to overcome them
- The cycle of learning and development planning, monitoring, and evaluation
Learners will need to complete an assignment to achieve the accredited unit. Learners will be working on their assignment during the second day of training. You will be required to bring a laptop to complete the assignment.
Duration: 2 days
Time: 10.00am to 4.00pm
Location: The Women’s Organisation, 54 St James Street, Liverpool, L1 0AB
Date:
Day 1 – Tuesday 30 July 2019
Day 2 – Wednesday 7 August 2019
To book on this course email: contact@adviceskillsacademy.org.uk
Please state which group you wish to book on along with your contact details.
You must be an ASA participant and have permission from your CEO to do this training and have NOT previously completed a unit of accredited training with ASA.
Ideal for people who support or supervise staff or volunteers, people who are looking to move into those roles, or people who are interested in training delivery or a learning and development role, this training can help you understand: how to identify development needs for yourself and others; help to develop leadership and management skills, without having to become a manager; increase your self- awareness as you consider your strengths and areas for improvement; and help you improve your goal-setting skills.
This session will cover things like:
- How to use a job description to match to your CV
- How to use a SWOT analysis for your personal development
- Different learning styles – your own learning styles, and those of others
- The importance of taking responsibility for your learning and development
- How to identify learning and development needs
- Barriers to learning and how to overcome them
- The cycle of learning and development planning, monitoring, and evaluation
Learners will need to complete an assignment to achieve the accredited unit. Learners will be working on their assignment during the second day of training. You will be required to bring a laptop to complete the assignment.
Duration: 2 days
Time: 10.00am to 4.00pm
Location: The Women’s Organisation, 54 St James Street, Liverpool, L1 0AB
Date:
Day 1 – Monday 5 August 2019
Day 2 – Thursday 15 August 2019 – laptop needed to complete assignment
To book on this course email: contact@adviceskillsacademy.org.uk
Please state which group you wish to book on along with your contact details.
You must be an ASA participant and have permission from your CEO to do this training and have NOT previously completed a unit of accredited training with ASA.