Mental Health Awareness for Frontline Workers

When:
08/03/2019 all-day
2019-03-08T00:00:00+00:00
2019-03-09T00:00:00+00:00
Contact:
Advice Skills Academy

Mental Health Awareness

PLEASE NOTE: NOW FULLY BOOKED. 
*** FURTHER DATES TO BE ANNOUNCED SOON ***

This one day course will examine the issues faced by front line staff when they are offering a service to individuals experiencing mental distress or a mental health issue. Ideal for   advisers or reception / admin staff who are coming into contact with clients experiencing mental health issues, the session will help you to:

  • Understand the different types and levels of mental health issues
  • Be aware of the Medical Model of Psychiatry
  • Understand the key points of the Mental Capacity Act
  • Recognise some basic techniques for communicating with someone in mental distress
  • Engage more successfully with people with mental health issues
  • Understand how Mental Health Services are delivered and how to access them
  • Have access to a good practice checklist

If you need any further information then please email contact@adviceskillsacademy.org.uk