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Bitesize Learning that you can do in minutes, through videos, websites, blogs and factsheets.

One of the seven 'soft' skills that can help you grow and succeed is empathy.

This Mind Tools article describes how you can build rapport through 6 helpful tips, starting with first impressions when meeting new people, through to mirroring and matching the other person’s body language.

What are the advantages of having happy employees? From encouraging creativity, to lower costs, to handling adversity, this article explores the results of some of the research that has been done on having happy employees

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